Policy

All sales are final! Once in USPS possession Naturally Whipped LLC is not responsible for damaged or lost packages you will have to open a claim with USPS.

Allergies

Our products do use oils containing coconut, or almond oil. If you have an allergy we suggest you do not purchase, or contact us for more information.

NATURAL PRODUCTS & WEATHER & Shipping

We do not use stabilizers or preservatives in any of our products. Everything is completely natural which makes it vulnerable to the weather. Shipping during cold or hot weather may cause freezing or melting. This will definitely alter the texture of many of my products... specifically my whipped butters. If the product has melted when you receive it, put it in the refrigerator for a few minutes so it can re-solidify. If the product is frozen, allow time for the product to heat up to room temperature. Also, whipped butters will not appear full in the jar after they have melted. You are not receiving less product, it is still the same amount you would have received in a full jar if the product had not melted.

We will not reship or offer any refunds for products that melt during shipping. Melting does not affect the wonderful skin nourishing benefits and the products are still completely safe to use.

Orders placed Monday-Friday before 3pm EST (excluding holidays) will be processed in 1-14 business days. Orders placed on the weekends will be processed within 3-5 business days. Shipping within the US may take approximately 3-7 business days. We are not responsible for fees related to international costumers paying to receive their packages.

Sometimes orders do run behind, so we like to keep our customers updated on our business Instagram (@naturallywhipped_), on our announcement page, or we will email you the status of your order!

** Naturally Whipped LLC is not responsible for packages lost in the mail, or packages that says they are delivered (you will have to contact USPS). Unfortunately once your package leaves our facility, we no longer have control over the package and USPS is now responsible. Any questions regarding orders, please do not hesitate to contact us via email or Instagram messaging.

Contact

You can contact us at support@naturallywhipped1.com